Business Process & Case Management

Improve the Efficiency of your Organization

A business process comprises a “series or network of value-added activities, performed by their relevant roles or collaborators, to purposefully achieve the common business goal“. These processes are critical to any organization, as they can generate revenue & often represent a significant proportion of costs
Our Support
Economy of Scale
Long-term cost advantages coupled with staffing flexibility
Strong Local Presence
Exhaustive study and documentation of current processes
IT Support
Re-engineering of processes to exploit the benefits of adding IT support
Selected Projects
Examples of successful BPM implementations
Academic Course-packs' for Digital Content Delivery

8/2012 – 11/2013 initial contract – technical support and new contracts till today

The innovative and advanced System for the Management and selling of academic literature publishing rights for the Norwegian academic community named Tiril is considered to be the most sophisticated system in the world. The system calculates copyright costs, charges university institutions, etc
A B2B Extranet Portal for OPAP agents, Greek Lotteries & Play Stores

6/2015 – 11/2015

The online portal created for OPAP provides comprehensive services to agents such as communication channels in order to communicate with the sales network, complete automatic applications, questionnaires, and to post problems encountered or even receive detailed reports for their sales
Road Transport Control System for the Labor Inspectorate

2/2015 – 10/2015

The Inspection Equipment for the Labor Inspectors of the SEPE Road Traffic Control System (SEAP) included all the necessary equipment for the data transfer and analysis of the vehicles tachographs. Desktop applications and services have been developed for the communication, data exchange and synchronization with the Central Application of the System
Support of the Operation of the Athens Incubator for Startups


The digital system is a web-based in cloud infrastructure platform which is the communication channel between the under formation businesses in Athens and the potential investors as well as the wider public which is interested to participate in such initiatives, operating as a disseminating tool for information, knowledge, experience and know-how
An Integrated Digital Transactions App & Web Portal

10/2008 – 4/2009

Design & development of an integrated transactions system for the Hellenic Chamber of Hotels with applications that provide integrated 3rd & 4th level transaction services, such as payments and issuance of certificates among the Chamber and its 10,000 members

 A Series of Value-Added Activities

We can design & implement BPM solutions, for public or private sector organizations, catering for the efficient support of activities that are part of the core business processes performed by these organizations